This addon imports .max files as they were saved before and uses the transformation matrix for scaling and placement. Transformations from modifiers and those wich are not applied can not be imported correctly. This addon was tested with over 400 files without problems, to improve this addon I need more files for testing. You can use the issues page.
this add on sucks materials does not get imported very well please improve this add on then i will give 3 or maybe 4 stars
Sadly, this much anticipated extension failed to work properly for me. I attempted to import a 3DSMax2012 file into Blender LTS 4.2LTS on Win10. Although the outliner listed the objects properly, every geometry object was merely represented as a point in the proper location. I had high hopes for this functionality, but as of this attempt the extension is of very little use to me. (BTW - Is there any documentation or support for this extension?)
Sadly I have to rate this add-on as a 1 star as it totally fails scaling when imported into Blender. It also cannot handle complex objects and blows them apart into separate parts. Rotating in Blender is a nightmare as the objects take on gigantic proportions and rescaling individual items inside Blender has no effect. I really, really hope, however, that the developer can sort out these issues because this is a sorely needed add-on that I would certainly buy if it only worked. Cudos to the developer for trying to get this working.